Privacy policy

Last updated: October 2025

This Privacy Policy describes how Zlota Bila (“the Company”, “We”, “Us”, or “Our”) collects, uses, and protects information in connection with the mobile application Zlota Bila (“the Application”).

By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Application refers to Zlota Bila, the mobile software provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Zlota Bila.
  • Country refers to: Ukraine.
  • Device means any device that can access the Application, such as a smartphone or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual, such as a name, phone number, or email address.
  • Service Providers are third-party companies or individuals that help provide or analyze the Application.
  • You means the individual using the Application.

Information Collection and Use

The Application collects limited information necessary for its operation and to provide users with membership and loyalty services within the Zlota Bila club system.

This may include:

  • Full name
  • Phone number
  • Email address

This information is collected only for:

  • Registering your membership in the Zlota Bila Club system
  • Issuing and managing your loyalty card
  • Providing access to special offers, discounts, and event updates

We do not sell, rent, or share your personal data with any third parties.
All collected information is used solely for internal administration and communication within Zlota Bila.

Technical and Anonymous Data

In addition, the Application may collect anonymous, non-personal technical data such as:

  • Your device’s Internet Protocol (IP) address
  • Device type and operating system version
  • Crash logs and diagnostic data

This information is used to improve stability and performance of the Application.

Push Notifications and Communication

The Application may send push notifications or email messages to:

  • Inform users about new offers, promotions, or loyalty bonuses
  • Notify users about club events and updates

You can opt out of receiving notifications at any time through your device settings or by contacting us directly.
All communication complies with GDPR and user consent requirements.

Third-Party Services

The Application may use third-party services that collect anonymized analytics data to improve performance and reliability.

These third-party services have their own Privacy Policies:

These services may collect non-identifiable information such as device type, session duration, and interaction metrics.

Data Retention

The Company retains personal information only as long as necessary to maintain your club membership and loyalty account.
If you wish to delete or modify your information, please contact us at centrum@zlotabila.com and we will process your request within a reasonable time.

Security

We value your trust and take reasonable administrative and technical measures to protect your personal data.
However, please note that no method of data transmission or electronic storage is completely secure.

Links to Other Websites

The Application may contain links to other websites or resources related to the Zlota Bila club.
We are not responsible for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: centrum@zlotabila.com


Compliant with App Store, Google Play, and GDPR regulations.

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